Shipping policy

Last updated: November 6, 2026

Thank you for shopping with Picaso Fashion. For shipping questions, email info@picasofashion.com.

Where we ship

We ship online orders to the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO military addresses, PO Boxes, or international destinations. Please provide a physical street address.

Shipping origin and service

Orders ship from 4618 Bergenline Ave, Union City, NJ 07087, United States. Standard shipping is free on all orders, with no minimum purchase. Estimated transit is 3–7 business days after dispatch; order processing takes an additional 1–3 business days. Tracking details are provided after shipment. Expedited shipping is not currently offered.

Order processing and cutoff

We process orders within 1–3 business days, Monday through Friday, excluding weekends and warehouse holidays. The daily cutoff is 2:00 PM Eastern Time (America/New_York, with daylight saving time where applicable). Orders placed after the cutoff, on weekends, or on warehouse holidays begin processing on the next business day.

Transit and estimated arrival

After your order is handed to the carrier, standard transit is estimated at 3–7 business days, Monday through Friday, excluding carrier holidays. Processing and transit are separate: estimated total delivery is 4–10 business days from the start of processing. These are estimates and may be affected by weather, carrier interruptions, and peak periods.

Tracking and delivery problems

We send a shipping notification with tracking information when your order ships. Tracking may take time to show the first carrier scan. If a package is lost, damaged, or delayed, contact us with your order number so we can investigate and arrange an appropriate resolution.

Address changes, cancellations, and delays

Please check your delivery address before placing an order. Contact us promptly for an address correction or cancellation; changes may not be possible after shipment. If we cannot ship within our stated processing time, we will contact you about the revised timing and offer the option to agree to the delay or cancel for a refund. Refunds for eligible cancellations are made to the original payment method.

Contact

Picaso Fashion
4618 Bergenline Ave, Union City, NJ 07087, United States
Email: info@picasofashion.com
Phone: +1 201-453-3533
Online customer service: Monday, Wednesday–Saturday 10 AM–8 PM; Tuesday, Sunday 11 AM–7 PM, Eastern Time.

Last updated: November 6, 2026

Thank you for shopping with Picaso Fashion. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 1 business day (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.